ISO 9001 Myth #4 - Lead Auditor Training

In my ongoing effort to counteract misinformation and misconceptions associated with ISO 9001 certification, I now turn to the misunderstood subject of Lead Auditor Training.  In the spirit of full disclosure, I must first admit that my firm owns an internationally accredited ISO 9001 Lead Auditor Training course.  In fact, Pinnacle holds the distinction of […]

ISO 9001 & TL 9000 Certification - RAD Data Communication

“Using the Pinnacle Lean QMS® provided checks and measures to help us do what we were already doing well, and offered us ways of doing things we hadn’t previously considered.”
Don Swanerbury, Operations Quality Coordinator
Outcome:     RAD Data Communications, Inc. uses Pinnacle’s Lean QMS® methodology to achieve TL 9000 and ISO 9001 certification, build a […]

ISO 14001 Certification - Johnson Matthey

“We wanted a system that not only worked for us, but one that added value to our business. With the Lean EMS® approach as a framework we developed a robust EMS that is at once a strong foundation and a useful system”
Corbin Kearns, Plant Manager
Outcome:
Johnson Matthey, Smithfield, PA uses Pinnacle’s Lean EMS® methodology as […]

Case Study - ISO 9001, ISO 14001 & Lean

Outcome:    RoMan Manufacturing uses Pinnacle’s Lean QMS® and Lean EMS® to develop an integrated quality and environmental management system, achieve ISO 9001 and ISO 14001 certification, and support Lean Manufacturing transformation.
Industry:     Automotive, Telecommunication, Electronics, Manufacturing
Objectives:

Improve and simplify the existing ISO 9001 quality management systems.
Make the quality management system value-added for running the business.
Integrate with […]

ISO 9001 Myth #3 - Failing ISO 9001 Certification

Sometimes the office chatter gets around to the outcome of a pending ISO 9001 certification.  With a healthy combination of fear of the unknown coupled with serious concern for getting the job done right, I often hear key players speculating whether the auditor “is going to pass us.”  Perceptions of over-zealous or inexperienced ISO 9001 […]

ISO 9001 Myth #2 - “Say What You Do & Do What You Say”

A second myth that plagues ISO 9001 implementation efforts is the cliché “say what you do and do what you say”.  While the first myth is responsible for misconception regarding the amount, structure, and format of documentation needed for ISO 9001 certification, Myth #2 misleads organizations as to the purpose and true intent of ISO […]