Job Descriptions Done Right

Job descriptions, or whatever you may call them, are frequently an afterthought for most organizations.  They are often created on an as needed basis.  Typically, job descriptions are developed to assist in recruiting and employee reviews.  I have even seen employees write their own job descriptions in an effort to clarify their role in the […]

ISO 9001 Myth #4 - Lead Auditor Training

In my ongoing effort to counteract misinformation and misconceptions associated with ISO 9001 certification, I now turn to the misunderstood subject of Lead Auditor Training.  In the spirit of full disclosure, I must first admit that my firm owns an internationally accredited ISO 9001 Lead Auditor Training course.  In fact, Pinnacle holds the distinction of […]

OHSAS 18001, ISO 14001 & AIAG

On February 24th the AIAG (Automotive Industry Action Group) issued a formal statement, e-mailed to all of its members, endorsing the implementation of a formal environmental management system (EMS)  based on ISO 14001.   Fortunately, unlike Toyota and some other customers, they stopped short of requiring it of automotive suppliers.  They then when on to […]