In my article ISO 9001 Myth #2 - “Say What You Do & Do What You Say” I touch on the subject of considering business processes versus procedures. As I expected, this has generated some criticism from ISO 9001 traditionalists. While my main purpose was to debunk the “say what you do, do what you […]
“There was great resistance before to the documentation. But now everyone is actually happy to use it. It makes their lives easier.”
Greg Stanton, Laboratory Manager
Outcome:
Scripps Laboratories uses Pinnacle’s Lean QMS® methodology to achieve ISO 9001 certification, simplify processes, reduce documentation, and increase collaboration.
Industry:
Biomedical, Biochemical Manufac
Objective:
Develop modern and practical quality management systems.
Create […]
Job descriptions, or whatever you may call them, are frequently an afterthought for most organizations. They are often created on an as needed basis. Typically, job descriptions are developed to assist in recruiting and employee reviews. I have even seen employees write their own job descriptions in an effort to clarify their role in the […]
A second myth that plagues ISO 9001 implementation efforts is the cliché “say what you do and do what you say”. While the first myth is responsible for misconception regarding the amount, structure, and format of documentation needed for ISO 9001 certification, Myth #2 misleads organizations as to the purpose and true intent of ISO […]
On the “Integrated Management System - Lean BOS” page of our website I discuss the emerging trend in and demand for integrating quality, environmental, health & safety, regulatory, and business improvement objectives into a single business operating system (BOS). On this page I state that “today’s integration objectives are generally clear: companies want a management […]
All diets work while one is dieting. However, once the desired weight loss is achieved the vast majority of dieters go back to their normal eating habits and lifestyle. The result is that all diets are statistically long term failures because the fundamental issue of a lifestyle changes was never addressed. But we never hear […]