It is hard to believe that so many years after the release of ISO 9001:2000 there are still a lot of “old school” perspectives and misconceptions about the role, form, and function of the “quality manual” (ISO 9001:2008 sub-clause 4.2.2). I developed the Lean QMS® Map (a 2-page graphical version of a quality manual) in […]
Welcome to the first part of the ISO 9001 Myth series of articles that will attempt to dispel some common misconceptions about ISO 9001. In this first installment, I will address the misperception of ISO 9001 as a documentation glut. ISO 9001 certification has become almost synonymous with a bureaucratic documentation glut. Most companies seeking […]