We have been getting a lot of inquiries from companies that are trying to budget for consulting and implementation of an ISO 9001 based quality management system (QMS). These inquires include every QMS standard: TS 16949, AS9100, TL 9000, ISO 13485, and even ISO 14001 and OHSAS 18001. The last inquiry went like this: “I […]
07.28ISO 9001 Q & A
The Director of Operations of a perspective client asked me to address some of the concerns, questions, and reservations that his executive leadership has about implementing ISO 9001. He has been trying, unsuccessfully, to convince his executive leadership that developing a formal quality management system based on ISO 9001 was critical to the organization’s growth […]
It is hard to believe that 8 years after the release of ISO 9001:2000 there are still a lot of “old school” perspectives and misconceptions about the role, form, and function of the “quality manual” (ISO 9001:2000 sub-clause 4.2.2). I developed the Lean QMS® Map (a 2-page graphical version of a quality manual) in 1999 […]
