Job descriptions, or whatever you may call them, are frequently an afterthought for most organizations. They are often created on an as needed basis. Typically, job descriptions are developed to assist in recruiting and employee reviews. I have even seen employees write their own job descriptions in an effort to clarify their role in the […]
Sometimes the office chatter gets around to the outcome of a pending ISO 9001 certification. With a healthy combination of fear of the unknown coupled with serious concern for getting the job done right, I often hear key players speculating whether the auditor “is going to pass us.” Perceptions of over-zealous or inexperienced ISO 9001 […]
A second myth that plagues ISO 9001 implementation efforts is the cliché “say what you do and do what you say”. While the first myth is responsible for misconception regarding the amount, structure, and format of documentation needed for ISO 9001 certification, Myth #2 misleads organizations as to the purpose and true intent of ISO […]
We have been getting a lot of inquiries from companies that are trying to budget for consulting and implementation of an ISO 9001 based quality management system (QMS). These inquires include every QMS standard: TS 16949, AS9100, TL 9000, ISO 13485, and even ISO 14001 and OHSAS 18001. The last inquiry went like this: “I […]
07.28ISO 9001 Q & A
The Director of Operations of a perspective client asked me to address some of the concerns, questions, and reservations that his executive leadership has about implementing ISO 9001. He has been trying, unsuccessfully, to convince his executive leadership that developing a formal quality management system based on ISO 9001 was critical to the organization’s growth […]