“There was great resistance before to the documentation. But now everyone is actually happy to use it. It makes their lives easier.”
Greg Stanton, Laboratory Manager
Outcome:
Scripps Laboratories uses Pinnacle’s Lean QMS® methodology to achieve ISO 9001 certification, simplify processes, reduce documentation, and increase collaboration.
Industry:
Biomedical, Biochemical Manufac
Objective:
Develop modern and practical quality management systems.
Create […]
Job descriptions, or whatever you may call them, are frequently an afterthought for most organizations. They are often created on an as needed basis. Typically, job descriptions are developed to assist in recruiting and employee reviews. I have even seen employees write their own job descriptions in an effort to clarify their role in the […]
In my ongoing effort to counteract misinformation and misconceptions associated with ISO 9001 certification, I now turn to the misunderstood subject of Lead Auditor Training. In the spirit of full disclosure, I must first admit that my firm owns an internationally accredited ISO 9001 Lead Auditor Training course. In fact, Pinnacle holds the distinction of […]
“Using the Pinnacle Lean QMS® provided checks and measures to help us do what we were already doing well, and offered us ways of doing things we hadn’t previously considered.”
Don Swanerbury, Operations Quality Coordinator
Outcome: RAD Data Communications, Inc. uses Pinnacle’s Lean QMS® methodology to achieve TL 9000 and ISO 9001 certification, build a […]